Today, we’re proud to be a leading Magnet™ designated facility and the only Catholic hospital in Miami-Dade County. Our Joint Commission-accredited facility is sponsored by the Sisters of St. Joseph of St. Augustine, Florida, and affiliated with HCA East Florida Division, an HCA. Come explore a great career opportunity here in a faith-based environment that is driven by service at every level. Our goal is to set the “Gold Standard” in service excellence for all we serve, including for our patients, guests, physicians and fellow Associates.

Here at Mercy Hospital, “Service Excellence” is not just a phrase. It’s a way of doing business, where all Associates play a part in providing the best experience possible for patients and their loved ones. We apply this service excellence theme, “Caring for People by People Who Care,” across the organization by reinforcing and exhibiting the following behaviors:

1. Make eye contact and smile
2. Greet and welcome each and every guest
3. Seek out guest contact
4. Provide immediate service recovery
5. Display appropriate body language
6. Make every guest interaction a memorable experience
7. Thank each and every guest

Our multidisciplinary team is absolutely dedicated to patient safety and quality care - as demonstrated by our use of Minimal Lift Equipment and our ability to achieve national patient safety goals. Recently, we were the only hospital in South Florida selected by AONE to participate in a two-year project called Transforming Care at the Bedside (TCAB). This is a national program designed to improve the delivery of care and increase the vitality of our staff. While we value the importance of cutting-edge technology and participate in leading programs, we’re also deeply committed to connecting with patients in body and soul.

As a nurse, I have the opportunity to touch someone’s life. That’s why I am a strong patient advocate. We have a special support system that encourages open discussion across all departments. Here, your voice will be heard

Come to Mercy Hospital and you’ll find that we’re as unique as those who choose to join us. Yet we stand united in our purpose: to improve the well-being of others by caring for their physical, emotional and spiritual needs. Now is the perfect time to become part of our extended family and add your own unique chapter to our story.